Reviews

Local customer satisfaction since 1968.

There is nothing more powerful than hearing a story from someone who has experienced it firsthand. At Overhead Door Company of the Capital City™ Baton Rouge, our word-of-mouth reputation and our highly skilled technicians contribute to our success. Because of this, we are proud to display our reviews so you can see how we are doing. Follow the links below to see our Google Business Page and to leave us a review.

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Our Online Reviews

We are looking forward to hearing from you! We aim to provide quality service to our customers. It is very important for us to hear from you, and we welcome your feedback.

Our Google Rating 4.8

Google Review

Testimonials

What Our Customers Are Saying On Google.

I have an Overhead Door garage door at my house. I passed by OHD company church street times before and always kept them in mind if I ever had issues with mine. We’ll the day I feared finally happened; woke up one morning to find that one of my assist springs had broken meaning the door wouldn’t open.

I was worried about how much it would cost but it looked like it would be very difficult to replace and just the thought of anything dealing with the door scared me, so held off thinking it would cost about a thousand to fix.

When I finally got the guts to make the call, I spoke to Yvette. She asked me to send pictures and advised me not to try to open or lower the door with the broken spring. I sent her pictures and she was able to give me a quote.

I was relieved when I heard the prices, but the next biggest hurdle was my schedule as I work a late shift. When I explained the situation she offered to send a team at 7AM. I thought it would take so long to change the part that I would have to leave for work. Yvette assured me that they would arrive and be finished before I left for work.

These guys showed up at 7 and were literally finished in 15 minutes. I couldn’t believe how fast they knocked out that job, and how reasonable their prices were. After talking to the techs that showed up, I’m already planning for the next preventive maintenance on my door.

I was very satisfied how this went!

Ronald Rollins

Great assistance on programming Overhead GarageDoor opener with Homelink in new car. After many, many tries, technicians guidance had it working on first try! Highly recommended

Kathy Koehl

We have been extremely satisfied with Overhead Door! This awesome company installed and serviced our garage doors at our first home in 1995 to 2011, and because of the excellent service and top-rated product and it’s durability, we utilized their services at our new home we built in 2012 and continue to do so to this current date. One of the most important reasons Overhead Door has kept us proud of our garage doors and the service is because of Ernie!!! He has been the most caring, pleasant and highly efficient and knowledgeable of the expertise he has provided us with through many years. He follows through on his commitment to service!! We highly recommend Overhead Door and Ernie!!!

BS Moates

Recently had service performed on my garage doors. The technician called in advance to confirm my appointment and notified me again when he was in route. He performed the requested repair and alerted us to an issue that we had no knowledge of. He saved us some money by conducting preventative maintenance. The technician also provided us with recommendations to avoid problems in the future.

Vickie Auguste

Happy Customer Positive Review

Testimonials

Been dealing with Overhead Door for over 22 years. They always come out quickly to repair and answer detailed questions about the functions of the garage door. They are an excellent choice for garage door repairs service.

Glenda Aceves

Excellent Customer Service!- I was locked out of my house this morning and my garage key needed to be replaced (recently bought a house so it was over 15 years old) but Mr. George and another man helped me so much and they showed me how to get the old key to work so I could get back into my garage and program the new key. I can’t thank them enough for the extraordinary customer service they gave me this morning. I was so happy they were open early. This is a wonderful and helpful company. I definitely recommend their services.

Dee

The team at Capital City Overhead Door were awesome to work with! I submitted an online request on Thursday evening and had an appointment confirmation by 8am on Friday. Joe and Jacob called ahead to let me know when they’d be here and they were right on time. They quickly assessed the problem and got right to work showing me the root cause and making suggestions to keep the door operating long into the future. Joe and Caleb are true craftsmen and couldn’t have been more polite and professional and I would happily recommend them to friends and family. Very much appreciate quality work and first rate customer service.

Scott Labbe

Thomas and Carl replaced my old garage door and did a fantastic job. Not only was the work done in a timely manner, but both of these guys paid attention to detail, and were polite and courteous. Yvette, who I initially spoke with on the phone, was also very nice to deal with, and had a great sense for customer service. If you have a need for garage door work, you won’t go wrong dealing with this company.

Butch Galino

Business Hours

After Hours

Testimonials

Wonderful service! My garage door was not working. The team came out later the same day I called, then immediately saw the problem & fixed it within 30 minutes. So thankful for them!

Chelsea Haley

I would recommend Overhead to anyone! The company that originally installed my garage door refused to service it. I called on Monday afternoon & on Tuesday morning Ernie was able to assist me with servicing my garage. He was patient, knowledgeable, and very thorough! I did not catch the lady name that answers the phone but she was great as well. If anyone needs their garage serviced I would recommend them!

Tashan Burris

The office staff was courteous and efficient when I called for service on a late Friday afternoon. I was scheduled for a service call the following Monday morning. The technician who came out was great, advised me the best route to go, replace entire door and equipment (which I already knew it was time). The very next day Overhead Doors installation crew came to install the new door. The guys were very professional and clearly knew what they were doing. They both worked together seamlessly and got the job done with attention to every detail. I have used this company before and highly recommend their services. I give these folks FIVE STARS!

Melissa Dill

I called because of an issue with my garage door around nine or ten in the morning. By two pm, same day, I had two technicians on site and repairing my door. In thirty minutes, my door was operational again and they serviced it. My garage door is working wonderfully and is much quieter. Excellent customer service and everyone was super attentive and constantly communicating – I knew who was coming on site at an exact time, which meant I didn’t waste my time waiting for them to show up.

Robert Gill

You deserve reliability.

Every technician employed by Overhead Door Company of the Capital City™ is experienced and thoroughly vetted. We will always treat you and your home with respect. Our goal is to provide a professional-quality work that keeps your garage door running smoothly. Let us help get you back to the importance of your daily life.

Testimonials

Amazing service! I had an issue with one of my garage doors closing after programming the opener to my car. I called the first company I saw on Google to have them come out and not even trouble shoot. but to tell me the unit is shot and I need to purchase a new one. Not only do I need to purchase a new one, but I should also replace the unit that is not having any issues all for just about $1,600. After telling them I am not interested I called Overhead Door Company of The Capital City. They diagnosed the issue over the phone with video. The technician (Ernie)confirmed the issue and changed the part needing replacement for a small fraction of what a new unit would have cost. Highly recommend Overhead Door Company of The Capital City! I will never use anyone else.

Ana Sager

Awesome service! We’ve had their system for a number of years and have been pleased overall. Today, we had an issue with the garage door closing. We called and rather than sending out a service technician immediately and billing us for a visit, they very kindly helped us resolve the minor issue over the phone. Highly recommended!

Craig Ernst

My garage door broke with my car inside the garage. I was unable to open the door myself. I called 6 garage door companies. No one could come out until the next day. I called Overhead Door Company of the Capital City. They came out that day, helped me get my car out of the garage, pointed out all the faults in my old garage door had that causes it to fail. He was very professional. Absolutely knew his what he was talking about. He helped pick the right color of the new door and arranged to have it installed the next day. The two men who installed the door were also very professional and wasted no time in getting to work and had the new garage door up in no time. They were both very polite and respectful. Thank you Overhead for giving great customer service!!

Merrell Authement

Overhead Door is a multigenerational, family-owned business. My first encounter with the Knight family was with Jacob Knight as a student of mine while he was getting his Construction Management degree. His work ethic, honesty and ease in communication are traits that carry over to the business. OD has responded quickly with a fair price and no surprises for my garage door maintanance. I recently upgraded to an R-13 insulated garage door and I’m very pleased with the door as well as the installation by Overhead Door. I highly recommend them for residential and commercial garage doors.

Allie McKowen

Happy customers read reviews

Testimonials

I backed into garage door while it was opening 😖 called them within hour George was here and got it working and fixed. Wonderful service very polite and price was very reasonable.

Sandy Morrison

I called Overhead Door in Zachary on a whim, certain that they’d tell me to try another company when I explained that the garage door in need of repair was located over 70 miles from them. I was certain because companies located just 10 miles away told me to find someone else–they didn’t service that area. But, not Jacob. Jacob of Overhead Door made it his mission to help me. And even though it was quite a drive, he cleared the trip with his supervisor, and met me at my grandma’s house. Jacob was very courteous, extremely helpful, and utterly professional. He took care to examine the door for all possible repair needs and not only left the door working, but also left it working better than before. Thank you so much, Jacob! Stay awesome! I am considering installing a garage door at my house in the future, and, when I’m ready, Overhead Door in Zachary will be the first company I call! 👍👍

Buffy Brinkley

My home was recently vandalized and I wanted to get a new garage door installed as soon as possible for the safety of my family. They were super friendly and helpful from the minute I called them until they completed the install (which was the same day). I highly recommend them!

Nicole Kora

Ernie from Overhead Door came out to my home to service my garage and did an excellent job. He was courteous, professional, and very knowledgeable. I am very satisfied with the repair results and would not hesitate on calling them again.

Charles H.